The service time of Outoftimes.com is Monday-Friday/10:00AM-5:00PM (EST).
Order processing ends at 5:00PM daily and orders placed after 5:00PM will be prioritized starting at 10:00AM the next business day.
Orders are not processed on weekends, your orders for Saturday and Sunday will be prioritized for processing starting at 10:00AM the following Monday.
We apologize if it times out, you can contact our customer service staff Huaqing Lin by email [email protected] or phone +(1)(660) 596-2353, thank you.
1.How long is the delivery date?
Our delivery date is 6-11 business days, of which orders will be processed within 1-3 business days and shipping time is 5-8 business days.
2.Shipping time and freight
We ship from 350 Northern Blvd Ste 324-1331, Ste 324-1331, Albany, New York, 12204, where your Car wash foam gun will ship from after you place your order.
For all US orders, we ship using Standard Shipping Express. Shipping time is 5-8 business days .
The delivery is free for order over $50. For orders under $50, we will charge a $4.4 delivery fee.
3. What should I do if the shipping time is too long?
If you do not receive the Car wash foam gun for more than 11 business days, you can contact our customer service staff Huaqing Lin at email [email protected] or phone +(1)(660) 596-2353 and we will arrange a replacement or refund for you, thank you.
4. Who is responsible for the tax?
The sales tax is the responsibility of the customer and is not borne by the merchant, thank you for your understanding.
5. Sign for receipt
(1) We hope that you sign for it yourself. If someone else signs for it, please ensure that your package will not be lost.
(2) Please check whether the package and Car wash foam gun are intact before signing. If the Car wash foam gun is damaged or crushed, please reject it and promptly contact our customer service staff Huaqing Lin by email [email protected] or phone +(1)(660) 596-2353, we will promptly arrange a replacement or refund for you, thank you.
If you have more questions about shipping policy, please contact us via the form below, we will solve it for you as soon as possible within 24 hours, thank you.